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Our Services

The commitment of GIA GROUP is to offer a comprehensive solution to our customers. This is possible thanks to an excellent level of service, adapted to the needs of our customers at all times. Committed to the professional and meeting their needs in a more agile, efficient, reliable and close.

Comercial

WIDE COMMERCIAL NETWORK IN NATIONAL AND INTERNATIONAL TERRITORY

Our commercials will be happy to assist you, to listen to you and to serve you. Our extensive commercial network distributed throughout the national and international territory will advise and carry out a continuous and personalized monitoring of all customers with the knowledge and experience that characterizes our commercial agents.

  • Sales network for Spain, Portugal, France and Italy
  • Continuous and personalized tracking

Marketing

WE CREATE OUR OWN ADVERTISING MATERIAL

At GIA GROUP we manage and produce all the elements of communication and advertising of all our products. We address our audience in a constant and unique tone with our visual graphics in all our communications.

  • Own design
  • Constant graph

CUSTOMER SUPPORT

WE PROVIDE A CUSTOMIZED AND EFFICIENT SERVICE

Specialized agents accompany you to provide excellent care at all times. Any doubts will be resolved by a staff formed specifically with a single objective: You.

Phone: (+34) 93 390 42 20
Monday to Friday from 9:00 a.m. to 2:00 p.m. and from 3:00 p.m. to 6:00 p.m.

  • Specialized agents
  • We solve any doubt

LOGISTICS

EFFICIENT MANAGEMENT AND PREPARATION OF ORDERS

GIA GROUP owns more than 12,000 m2 of surface in its logistics centers that are equipped with the most innovative technology, to manage and prepare all orders to achieve the highest satisfaction of our customers.

  • 12.000 m2
  • Tracking and traceability
  • 24/48 hours for Spain
  • 48/72 hours for Portugal, France and rest Europe.

SAT

WIDE TECHNICAL SERVICES NETWORK ADVICE AND ASSISTANCE

We are experts in repairing the faults that may arise and what you need so that your unit continues to function as the first day for a long time.
For more than 15 years our technical service has attended a large number of notices to proceed with the repair of their equipment. All our work is done as soon as possible, with quality results and guarantees. We solve the problem without you having to move or suffer the classic and endless waiting to the technical service.
During the year we make technical seminars that are aimed at qualified technicians and / or installers in the air conditioning sector. The purpose of these seminars is to know the characteristics that these systems, benefits, conditions of use, etc. must meet, in order to establish clearly the requirements of selection and use of them.

  • Personalized service for Spain, Portugal, France and Italy
  • More than 15 years experience
  • Great knowledge of all models
  • No scrolling or waiting

SPARE PARTS

ALL THE SPARE PARTS NECESSARY FOR THE GOOD OPERATION OF THE EQUIPMENT

If you are looking for an urgent spare part for your boiler, thermo, heater, air conditioning, or any equipment of our brands you just have to contact us and as soon and efficiently as possible you will receive it at home thanks to our more than 120.000 references of Spare parts in stock. In case you want to receive more detailed information about our spare parts service do not hesitate to call us and our Customer Service will inform you of all our advantages.

  • More than 120,0000 references in stock
  • Sending urgent spare parts
  • Spare parts service